Come lead the change with us
Consumer Solutions within Fortum
We are a company for the doers – those who want to make a difference. With us you will be part of a highly competent cross-functional organization with high pace and clear ambitions. Working for us means being part of a creative, friendly and flexible work environment where we put the customer in the center of everything we do. We enjoy challenging and inspiring tasks, and continuously want to explore, improve and learn.
Meet some of our people
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The best thing about working for Fortum is the opportunity to work closely with our customers. It is also a young and positive working environment and many talented employees and leaders within our division. We have many interesting ongoing projects and initiatives across countries and business functions.
Habiba Ameer
Customer Centricity Manager
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My colleagues and our culture of collaboration and open leadership are some of the reasons why I am really happy here at Fortum. I also think that we offer good development opportunities and good benefits. We always put the customer in the center and I enjoy learning from them and finding ways to make their lives easier.
Tuomas Åhlman
Head of Business Unit
Current job openings
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Sales Customer Advisor
Customer Service · Solna, Sweden
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Specjalista ds. utrzymania Klienta Biznesowego
Customer Service · Warszawa, Poland · Hybrid Remote
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CX Specialist - Customer Service
Customer Service · Solna, Sweden
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Account Manager
Sales · Oslo, Norway · Hybrid Remote
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Account Manager till Fortum, Inhouse B2B
Sales · Solna, Sweden · Hybrid Remote

About Consumer Solutions within Fortum
Fortum is the largest electricity retailer in the Nordics with 2.4 million customers. We offer our customers more convenience, affordable smart products and time efficient services. Through strong cross-functional collaboration, sustainability focus, as well as agile and lean working methods, we strive to make our customer’s increasingly digital lives easier with our services.
Consumer Solutions is responsible for the electricity and gas retail businesses in Fortum in the Nordics and Poland. This includes customer service, sales and invoicing. The core of our business is to provide electricity and related value-added services as well as new digital services to both private and enterprise customers.