
Customer online services
Our Customer Online Services unit is responsible for the development of all customer facing web and mobile applications in Fortum Consumer Solutions. Our responsibility cover all affiliated Fortum brands, all geographical markets and all customer segments. All development is done inhouse by our experienced devops teams with developers located in the Nordic countries and Poland.
Join our journey and grow your career!
Do you want to be at the forefront of development in a successful global retail company with state of the art tech setup?
With us you will have the unique opportunity to be part of our journey building fit for purpose solutions in an agile environment within Fortum Consumer Solutions.
Our ambition is to become a world-class retail company with high growth ambitions and state of the art tech set up. For you this is a unique opportunity to be at the forefront of development building something new while being backed up by a solid business model. Obviously, our journey ahead will unveil lots of exciting projects and career opportunities for you to take part in.
What do our people say?
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I am a people oriented manager. For me it is important that you have fun at work and feel that you are not alone. I have an informal tone and my aim is to be easy to reach to discuss any topic. I am realistic as well as transparent and go the extra mile to make sure you can do your job in the best possible way. When you feel you have succeed, I feel I have done my part of the job.
Kamil
Developer Manager Poland
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If you would like to work for a company with great colleagues that make you feel like you are part of a startup, but still within the frames of a bigger company, then you should definitely join Consumer Solutions. We work together to extract the best from different parts of the company to make a common landscape of teams and applications, supporting multiple brands.
Thale
Developer Manager Nordics
What is it like to work for Customer Online Services?
Consumer Solutions is truly customer centric with a strong emphasis on the customer UX and an ambition to create high-performing frontline digital services.
We work in cross-functional teams using agile methodology. With us you will combine development with plenty of team collaboration.
We serve several brands and many customers meaning that ideas can be scaled up and used in various markets. Being a global company, we offer the possibility to rotate between projects and teams. We have also adopted a hybrid work model, meaning that you can combine work from home and from our offices.
Further, we are a flat organization with clear goals, clear structure and clear responsibilities.

Our responsibilites
Together we create, develop and maintain high-performing applications and features with our clients best in focus.
We work in close collaboration with internal stakeholders throughout the whole development lifecycle; requirement gathering, analysis, design, development, testing, deployment, operations, security and architecture.
Fortum Consumer Solutions is on a journey reshaping our entire digital landscape, building key capabilities from ground up. We offer a truly international working environment and you will have colleagues based in Finland, Norway, Sweden and Poland.
Our ambition is to create the best opportunities and conditions for technology professionals.

What is in it for you?
Not convinced yet? Here is why we think you should consider joining us:
- Customer centric organization
- International atmosphere
- Job rotation opportunities
- Flat organization
- Get your own mentor
- Work purely cloud based
- Part freedom to decide on set-ups
- Autonomous and virtual teams
- Data-driven approach
- Close collaboration with business areas and functions
- Hybrid work model