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About Consumer Solutions within Fortum

Fortum is the largest electricity retailer in the Nordics with 2.4 million customers. We offer our customers more convenience, affordable smart products, time efficient services and sustainable and environmentally friendly solutions. Through strong cross-functional collaboration, sustainability focus, as well as agile and lean working methods, we strive to make our customer’s increasingly digital lives easier with our services.

Consumer Solutions is responsible for the electricity and gas retail businesses in Fortum in the Nordics and Poland. This includes customer service, sales and invoicing. The core of our business is to provide electricity and related value-added services as well as new digital services to both private and enterprise customers.